Shipping policy
ORDER PROCESSING:
Please allow [2 Business Day] to process your order. Expect an email within
[2 Business Days] to let you know your order is on the way!
Orders placed before [5:00 Pm] during store hours [9:00 Am - 5:00 Pm Mountain Time] will be Shipped Within the next 2 Business days. Orders placed outside of these hours will be Shipped within the next 2 days we are open.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING:
Orders are generally shipped within [1-2 Days] using [your shipping provider i.e. Canada
Post's delivery standard is 3 - 4 days]. Flat rate shipping Is [$10.00] applies to orders shipping In the [United States].
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Free! Economy Shipping 5-8 Days in the United States
For simple flat rate shipping: We offer Standard 3-4 Days $10.00 flat rate shipping to [United States].
Shipping option Estimated delivery time Price In United States
Option 1 5 to 8 business days Free
Option 2 3 to 4 business days $10.00
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: [Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom].
Shipping option Estimated delivery time Price
Option 1 DHL Express Price and Time will be Calculated at Checkout
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. [Light Cycles] is not responsible for these
charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES:
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at LightCyclesllc@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at LightCyclesllc@gmail.com.